Picture this: It’s a scorching summer day in the South, and we’ve just received an email from a distressed customer. She’d ordered three units of dubia roaches, but one entire unit arrived DOA (Dead On Arrival).

Ouch! We felt terrible and replaced the order right away, BUT… this painful experience might have been avoided if she’d selected the “Hold for Pickup” option when placing her order.

Now, we love our customers and we’re always happy to make things right. But here’s the thing: we need your help too!

That “Hold for Pickup” option isn’t just there for fun – it’s a crucial step in activating our Live Delivery Guarantee. Without it, those little roaches are at the mercy of sweltering delivery trucks and unpredictable postal routes.

So, how can you avoid finding yourself in a similar situation when you order dubia roaches online? Don’t worry, we’ve got you covered. In this post, we’ll share three essential tips to ensure your dubias arrive alive, kicking, and ready to be a nutritious meal for your scaly friend.

Why DOAs Happen When You Order Dubia Roaches Online

Before we dive into the tips, let’s talk about why DOAs (Dead On Arrivals) can happen when you order dubia roaches online. The main culprit? Extreme temperatures during shipping.

Picture this: your roaches are cruising along in a delivery truck, thinking they’re on a nice little vacation. But little do they know, that truck might as well be an oven on wheels! Don’t believe me? Check out this crazy story about a postal worker who actually cooked a steak on his truck’s dashboard!


Now, imagine what those temperatures could do to your delicate dubia roaches. Temperatures inside a delivery truck can easily soar to 120°F or higher – way too toasty for our little roach friends. That’s why it’s crucial to take some precautions when you order dubia roaches online.

Tip 1: Choose “Hold for Pickup” When You Order Dubia Roaches Online

One of the best ways to avoid DOAs when you order dubia roaches online is to select the “Hold for Pickup” option at checkout. Why? It’s simple:

  1. Less time in transit means less time for things to go wrong.
  2. Your roaches spend minimal time in those scorching delivery trucks.
  3. It activates our Live Delivery Guarantee (more on that in our Shipping Policy).

When you choose this option, your roaches will be safely waiting for you at your local post office. Just pop in, pick them up, and bring them home to your eager pet!

Tip 2: Time Your Order Wisely

When you’re about to order dubia roaches online, take a moment to check the weather forecast. No, we’re not suggesting you become an amateur meteorologist – just keep an eye out for any extreme temperature predictions.

If possible, try to time your order for when the weather is mild. Avoid placing orders during heatwaves or deep freezes if you can help it. Remember, moderation is key – both for your roaches and your sanity!

Tip 3: Communicate With Us

When you order dubia roaches online from us, don’t be shy about reaching out! We’re here to help ensure your dubias arrive alive and well. Here’s why communication is key:

  1. We can provide tailored advice: Every shipment is unique, and we’re happy to offer specific tips based on your location and the current weather conditions.
  2. We can answer your questions: Wondering about our packaging methods? Curious about how we handle extreme weather? Just ask! We’re always eager to put your mind at ease. (You can also check out this blog to learn more about shipping dubia roaches and how best to care for them when they arrive.)
  3. We can offer alternatives: If the weather looks particularly dicey, we might suggest rescheduling your order for a slightly later date.
  4. You can share special instructions: Have a preferred delivery time or a safe spot for the package? Let us know in the Notes section when you place your order, and we’ll pass that on to your postal carrier.

Remember, when you order dubia roaches online from us, you’re not just getting bugs – you’re getting a team dedicated to delivering healthy, lively roaches to your doorstep. We’re passionate about what we do, and we love chatting with fellow reptile enthusiasts. So don’t hesitate to drop us a line!

Wrapping Up

There you have it: three foolproof ways to avoid DOAs when you order dubia roaches online. Let’s recap:

  1. Choose “Hold for Pickup”
  2. Time your order wisely
  3. Communicate with us

By following these tips, you’ll significantly increase the chances of your dubia roaches arriving alive and ready to be a nutritious meal for your reptile pal. Remember, when you order dubia roaches online, a little preparation goes a long way!

At The Bug Shed, we’re committed to delivering healthy, lively dubia roaches to you every time. We take every precaution to ensure your order arrives in tip-top shape. But hey, we’re all in this together! Weather events, postal delays, and other circumstances beyond our control do sometimes happen. By following these tips and working with us, you can tip the odds in favor of receiving the best, freshest food possible for your reptile.

So, ready to order dubia roaches online? Head over to our shop and give these tips a try. Your reptile (and your peace of mind) will thank you!