In last week’s blog, we told you about what we do when you buy dubia roaches online. This week, we’re filling you in on what happens after we drop your dubia roaches at the post office. At The Bug Shed, we always want to keep you in the loop about how we do things – it’s all about transparency.
Buckle up and prepare to take a journey with your bugs from our local post office to your pet’s belly.
Your Shipping Tracking Information
When you buy dubia roaches from The Bug Shed, we do our best to pack and ship them out to you ASAP. Once your dubia roaches are packed up safe and sound, dropped off at the post office, and scanned into the USPS’s system – you will receive a tracking number in your email inbox.
At this point, if you have any questions about the status of your order, like:
- When will my package arrive?
- Where is my package currently?
- Are there any unexpected delays with my package?
Using the provided tracking number is the best way to find the answers.
Remember, as we mentioned last week, once your order is in the USPS system, we no longer have any jurisdiction over the package. If your tracking number doesn’t provide the answers you’re looking for, we suggest calling your local post office or the USPS general helpline at 1 (800) 275-8777.
Or you can sign up for daily updates right into your email inbox with Informed Delivery. Click here to learn more.
When I Buy Dubia Roaches, How Long Will They Take to Arrive?
In most cases, shipping will take 3-5 days. However, delays do sometimes happen, and longer shipping times have been common lately. We provide food in our shipping cups to sustain your roaches during shipment. However, should any unexpected circumstances delay your order, it’s good to know that like all cockroaches, dubias can survive for days without food or water if they have to.
In fact, we once had a box of roaches get returned to us because the provided address was incorrect, and they were all alive and healthy even though they had been in transit for over a week! So, If things take a little longer than expected – worry not – your bugs should be just fine. Just be sure to give them food and fresh produce right away so they can recover from the trip! (For all the deets on keeping your dubias safe and healthy until feeding time, download a copy of our Dubia Roach Care Guide.)
How We Keep Your Dubia Roaches Safe in Transit
We keep your dubia roaches safe during transit with the following safeguards:
- Our team packs your box with the utmost care – whether you order 100 or 1000 bugs!
- Your bugs come with enough food in their shipping enclosure to sustain them for a week or more.
- When you buy dubia roaches from us, we affix a sticker on your box that says “LIVE HARMLESS INSECTS” to ensure all postal workers are aware they are handling live creatures that are temperature sensitive.
Wondering how we deal with the extreme cold? Winter – after all – is just around the corner. Stay tuned because we will address this issue in an upcoming blog!
Hold For Pickup: How to Activate Your Live Delivery Guarantee When You Buy Dubia Roaches Online
Even though we do everything we can to keep your dubias safe in transit, it never hurts to be extra careful. Be sure to select “Hold for Pick-Up” When checking out to activate our Live Delivery Guarantee.
Here’s what happens when you select “Hold for Pick-Up”:
- The post office will call the phone number provided once the package arrives. When this option is chosen, should your bugs be harmed due to the post office’s fault, we will send a replacement – no problem.
Remember, you must select “Hold for Pick-Up” when checking out to benefit from our Live Delivery Guarantee.
Buy Dubia Roaches Online Today
We hope you enjoyed taking a peek behind the curtains here at The Bug Shed. We’re incredibly proud of our business and will continually strive to deliver the best dubia roaches anywhere.
If you’re ready to buy dubia roaches today, we invite you to visit our online store right away: